DOA new PC

The new PC I ordered earlier this week arrived yesterday. I was pretty enthusiastic about getting to spend the three-day weekend getting it all set up. (Yes, I know, I’m a nerd.) But, alas, it arrived DOA.

When I hooked it up, it emitted a series of beeps that, according to this article, means that the computer could not detect its CPU. (Which is of course very bad…) I initially tried to contact tech support, but the support page wouldn’t recognize my serial number. I tried figuring out if there was a different way to get through to support, but there really isn’t.

So I eventually gave up and called order support and arranged to return it. I’ve got that all arranged now, but of course everything is closed today, so I can’t drop it off until tomorrow. And they won’t ship the replacement PC out until they get the broken one back, so it’ll be another week, I’d guess, before I can try this again.

One of the reasons I decided to buy a new PC direct from HP is that a lot of the other options I looked at seemed a bit iffy. (Third party sellers on Amazon and eBay, mostly.) I thought I’d be less likely to get a dud if I bought direct from one of the big PC makers. And I thought support would be smoother too. Oh well.

So now I guess I’m mostly going to be watching Wimbledon this weekend. And maybe doing some reading. So that’s not so bad.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.